Full Commercial Warranty

Cardio Warranty

  T7xe/T7x/T5x Treadmill T3xe/T3x Treadmill T1xe/T1x Treadmill Rower
Frame 10 Years 7 Years 5 Years  
Drive Motor Lifetime 7 Years 3 Years  
Parts 3 Years 3 Years 2 Years  2 years
Labour 2 Years 2 Years  1 Year   
  A7xe/A7x/A5x/ A3x Ascent E7xe/E7xc/ E5xc/E3xc E1x Elliptical Matrix Digital TV
Frame 7 Years 7 Years 5 Years  
JID Hybrid Generator 5 Years 5 Years 3 Years  
Parts 3 Years  3 Years  2 Years  1 year
Labour 3 Years  3 Years  1 Year 1 year
  S7xe/S7x/S5x/S3x Stepper H7xe/H7x/H5x H3x Hybrid U1x Upright Krankcycle B y Matrix
Frame 7 Years 7 Years 7 Years 5 Years
JID Hybrid Generator 5 Years 5 Years 5 Years  
Parts 3 Years 3 Years  3 Years  2 years
Labour 2 Years  2 Years  3 Years 90 days
Wearable Items       90 days
  U7xe/U7x/U5x/ U3x Upright R7xe/R7x/ R5x/R3x R1x Recumbent Entertainment
Frame 7 Years 7 Years 7 Years  
JID Hybrid Generator 5 Years 5 Years 5 Years  
Parts 3 Years 3 Years 3 Years   
Labour 2 Years  2 Years  3 Years  90 days
Screens       1 year
Power Supplies       1 year
Stands       1 year
Headphones       90 days
Audio Jacks       90 days

Tomahawk S Series/E Series Indoor Cycle Warranty

Frame construction, breakage, welding, seat and handlebar slider 10 Years
Handlebar and saddle assembly, brake system (excluding brake pad), adjustment knobs, cranks, belt drive system, bottom bracket assembly, flywheel hubs assembly, powder coating 3 Years
wearable items: Peddles, peddle cage, peddle strap & saddle 6 Months
labour 1 year
***Pedal straps, brake pads, pedal binding system and water bottle holder not covered under warranty.

MyRide

Metal Wave Stand 5 years
Monitor Bezel, IPod Basket, Internal Monitor Cable Routing, External Cable Connection Terminals 2 years
lABOUR 1 year
Mini PC, Monitor, Internal Power Supply Unit 1 year
***Audio and IPod Extension Cables are considered wear items excluded from warranty.

Strength Warranty

  G7/G3 Strength G1 Strength
Frame (Not coatings) 10 years 10 years
Structural Parts 10 years 10 years
Weight Stacks 5 years 5 years
Pulleys 3 years 2 years
Pivot Bearings 3 years 2 years
Other items not specified 3 years 2 years
Labour 2 years 1 year
Upholstery/Cables/Springs/Grips 90 days 90 days
Accessories 6 months 6 months
     
  • *T1xe/T1x Treadmill are not covered under the Matrix Fitness Full Commercial Warranty. Only Limited Use Warranty applies.
  • **Frame is defined as the welded metal base of the unit and does not include removable parts.